Which type of radiology appointment cannot be scheduled by a PSR or MPA?

The type of radiology appointment that cannot be scheduled by a Patient Service Representative (PSR) or Medical Patient Access (MPA) personnel is often an MRI (Magnetic Resonance Imaging). This is primarily due to the complex nature of MRI appointments. Scheduling an MRI typically requires specific considerations, such as assessing if the patient has any contraindications, such as certain metal implants or conditions that might affect the MRI procedure. Additionally, the need for patient preparation—such as fasting or other protocols—must be communicated, which requires more specialized knowledge.

In contrast, CT scans, X-rays, and ultrasounds tend to have more standardized protocols that can be easily managed by frontline staff. These procedures often do not require extensive patient assessment or preparation steps beyond basic scheduling, which allows PSRs and MPAs to handle these appointments efficiently. Thus, the scheduling of MRIs is usually reserved for more specialized personnel who are trained to address the specific nuances associated with MRI procedures.