What must a patient do when they have a Medicaid card that is too old?

The most appropriate action for a patient with an outdated Medicaid card is to obtain a new card. This is important because the Medicaid program often requires patients to maintain current documentation to ensure they receive the correct benefits. An old card may not reflect the most recent eligibility information or coverage updates.

Renewing the card typically means the patient needs to confirm their eligibility by providing updated information, while using an expired card can lead to complications during access to medical services, as providers may not accept it. Contacting the insurance provider could be a helpful step for understanding the process but doesn't directly address the need for immediate action regarding the outdated card itself. A new card is essential not only for accessing services but also for ensuring that billing and records are accurate, reflecting the patient's current status with the Medicaid program.