What is the first step in effectively managing patient interactions?

Greeting patients warmly and making them feel welcome is the first step in effectively managing patient interactions because it sets a positive tone for the entire visit. A warm greeting helps to establish rapport and trust, which are essential for a successful patient-provider relationship. When patients feel welcomed, they are more likely to communicate openly about their needs and concerns. This sense of comfort can also reduce anxiety, making them more receptive to the services and information that will follow during their visit. Building a strong initial connection can lead to enhanced patient satisfaction and better overall experiences in the healthcare setting.