A patient with Medicare Part A and Medical Mutual through a deceased spouse would use which coverage?

Study for the Front Desk Patient Service Representative / Medical Patient Access (PSR/MPA) Test. Explore multiple-choice questions with explanations. Prepare for success in your exam!

In this scenario, the correct choice is Medical Mutual because when a patient has Medicare Part A and also has another insurance plan through a deceased spouse, the other insurance (in this case, Medical Mutual) is typically the primary coverage. Medicare Part A covers inpatient hospital services, but when another policy is available, it often serves as the main payer.

When determining coverage, it is essential to examine which plan is considered primary based on coordination of benefits rules. If a spouse had a policy that was actively covering the patient while they were alive, and it remains in effect after their passing, this coverage can often be utilized first when seeking healthcare services.

Medicare, while a significant part of coverage strategies for older adults and certain disabled individuals, may act as secondary insurance in many circumstances when there is another qualifying health plan available. The active Medical Mutual coverage would pay first according to typical insurance rules unless specified otherwise. This is crucial information for patient service representatives who play a role in billing and benefits verification.

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